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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 6 posts ] 
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 Post subject: Re: My friend can't login because he forgotten the password.
PostPosted: Fri May 02, 2014 7:56 am 
Lieutenant Major
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Joined: Sun Mar 21, 2010 3:02 pm
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Please tell him to use this:
https://www.supermechs.com/forum/ucp.ph ... ndpassword

If he still encounter problems, he can also contact us at [email protected]

Thank you


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 Post subject: Re: My friend can't login because he forgotten the password.
PostPosted: Fri May 02, 2014 5:01 pm 
Sergeant Major
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Joined: Thu Jun 30, 2011 2:48 am
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Location: Fuyuki City
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Enrico528 wrote:
Sorry but he still encounters problems,aniway if he contact you with email you can tell him his password of super mechs?

we don't know the password of the users, even when we access the database directly. We don't store your "raw" password. Even if we do, we don't have the permission to see and tell anyone else about your password, as it's against the privacy policy.

The only way to do this, is to go through the lost password process. If he remembers his username, and have access to the email address that he used to register for the account, he should be able to reset his password easily.

edit: the name -]Deff is actually invalid, plus it's not found in the member list. Tell your friend to make sure that the name he entered is corrected.

_________________
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 Post subject: Re: My friend can't login because he forgotten the password.
PostPosted: Sat May 03, 2014 4:09 pm 
Lieutenant Major
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Thats nothing we would ever tell in public. Please contact me under [email protected]

thank you and topic locked


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