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 Post subject: How long does it take to get tokens?
PostPosted: Mon May 06, 2013 11:19 am 
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Joined: Tue Apr 30, 2013 8:30 pm
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I purchased token a few hours ago through paypal with the hope of using them today. I got the message "paypal tokens order submitted". But still nothing on my account even after logging out and back in. Anyone with experience purchasing tokens through paypal, how long did it take until you could use them?


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 Post subject: Re: How long does it take to get tokens?
PostPosted: Mon May 06, 2013 11:32 am 
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I can't speak from experience, but the admins have said this on the issue

Ilona wrote:
Recently, Paypal has changed their check-out system and it takes especially on weekends a lot longer till they give our system the notification to pay out those reds you ordered.
When it takes 6 or even more hours, please send a mail including the paypal transaction ID to [email protected] and we'll take care of it.

Cheers,

- Ilona


Ilona wrote:
In case you used a debit/prepaid card and paypal, it is possible that it takes up to 7 days before they have it verified and gives the 'go' to our system.

Please let me know in PM, if its not the case.

- Ilona


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 Post subject: Re: How long does it take to get tokens?
PostPosted: Tue May 07, 2013 1:27 am 
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My mistake, I payed with Paypal e-check, they take 3 days to process on Paypals end. Another electronic payment was processed within a few minutes automatically. You will get a "Token Delivery Confirmation" system message when it goes through.


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