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 Post subject: where are my tokens
PostPosted: Mon Jan 28, 2013 1:15 pm 
Corporal
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Joined: Mon Jun 01, 2009 12:36 am
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i bought tokens this morning and i still have yet to receive them


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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 1:25 pm 
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Joined: Tue Jun 02, 2009 11:21 pm
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I try buy tokens 4 times this morning but i got no tokens but my money go in to paypal ,i am playing on earth 1,Admin you have to fixit
:D


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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 1:38 pm 
Corporal
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yep they need to fix it the sooner the better
Hello Eric Lowery,

You sent a payment of ***** USD to Tacticsoft Ltd.
(support@tacticsoft.net)


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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 1:57 pm 
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We've been having some problems with paypal, and we're working on it. Please the transaction ID to admin@battledawn.com

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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 2:08 pm 
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ok so there is my 3rd email since i bought them this morning, I wonder how long this is going to take. I can't believe i come back after a year of off time from this game and there is still the same old issues and the same old lack of admin response.


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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 2:14 pm 
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it would be more a problem with paypal when with BD, we will work to get the tokens you have payed for. just give it some time. thanks.

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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 2:25 pm 
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luvformypit wrote:
ok so there is my 3rd email since i bought them this morning, I wonder how long this is going to take. I can't believe i come back after a year of off time from this game and there is still the same old issues and the same old lack of admin response.

the admins is working on it, they just don't have time to reply, so we, the mods, reply instead.

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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 2:26 pm 
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Got your email mate. I am waiting on someone to get online. If I dont hear from them soon, ill do whatever I can on my own to rectify things for you.

Please be patient. Thank you! :)

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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 2:35 pm 
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thanks i appreciate it. I hope you know i called everyone before i said anything to you guys. I called the bank, and paypal.
thanks for the replies


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 Post subject: Re: where are my tokens
PostPosted: Mon Jan 28, 2013 2:49 pm 
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we are on it....

don't ever think we'd ignore it :)
Those are serious issues and as you can see all mods and we as admins are around very much to solve it asap. When the payment went trough, you can be sure that you'll receive your tokens. Even when it means we'll have to do it manually.

Please, whenever you have issues, include both transaction IDs from the forum and every transaction ID from paypal emails and send it to admin@battledawn.com.

We'll look into it and solve it!

Thank you

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