I think what is needed is a poll system where anyone can add a subject to create a list of problems. They should be able to check a problem already suggested or create a new problem if not already mentioned. That way you can see which problems effect the users most and which need to be addressed the quickest
Also if you could keep this thread/poll alive and easily accessible to the super mechs users it should hopefully cut down on the users who constantly fill the active posts with problems of the game already mentioned countless times (I don't even play supermechs but I sure as hell could tell you there's something wrong with your ranking system even when you win a battle!!
Just a suggestion, but would be very helpful for the supermechs users and a relief for the battledawn forum users