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 Post subject: All new Mars & Earth worlds Paused - *RESOLVED*
PostPosted: Fri Sep 04, 2009 12:38 pm 
Captain
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Due to a glitch affecting many accounts ability to log into the new client worlds Earth 1 and Earth 4 we've paused the ticks on the worlds until we can rectify the problem. Sorry for this necessary pausing guys, we're working to rectify the problem ASAP.

If you have been getting stuck on the 4th loading bar when trying to log in to any world then your account is affected by this glitch and no troubleshooting is required from you at this time. If you are getting stuck on the 4th loading bar in any other world than Earth 1 and/or Earth 4 please reply to this thread and/or PM me immediately!

Thanks for your patience during this time everyone and if anyone's account has been seriously affected by this glitch in E1/E4 please message the admin colony from your account after you are able to log in and I will look into your situation for possible compensation.

Any questions or concerns please reply to this thread.

Thank you
-Andrew

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 Post subject: Re: Earth 1 & Earth 4 Ticks Paused!
PostPosted: Fri Sep 04, 2009 12:44 pm 
First Lieutenant
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stuck on m1 too andrew..

e4 and m1 are my issues for being stuck.


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 Post subject: Re: Earth 1 & Earth 4 Ticks Paused!
PostPosted: Fri Sep 04, 2009 1:02 pm 
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can't log into mars 3, gets stuck on 4th bar.
used internet explorer, firefox, and google chrome, all get stuck on 4th bar.

thank you


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 Post subject: Re: Earth 1 & Earth 4 Ticks Paused!
PostPosted: Fri Sep 04, 2009 1:18 pm 
Specialist
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Ya M1 for me to, its gets stuck in the loading screen. Always the 4th bar then stops. Iv cleared me catch and cookies like 10 times and i always go through the portal to get to the game, pleas help me.

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Last edited by intense on Fri Sep 04, 2009 1:54 pm, edited 1 time in total.

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 Post subject: Re: Earth 1 & Earth 4 Ticks Paused!
PostPosted: Fri Sep 04, 2009 1:40 pm 
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All worlds paused until issue is resolved, appreciate the quick feedback guys!

-Andrew

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 Post subject: Re: Earth 1 & Earth 4 Ticks Paused!
PostPosted: Fri Sep 04, 2009 1:42 pm 
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:cry: :cry: :cry:

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 Post subject: Re: Earth 1 & Earth 4 Ticks Paused!
PostPosted: Fri Sep 04, 2009 1:46 pm 
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hi Andrew, my first post haha!
well, i was using Firefox and i got same troubles to log first into the page, then into the server, btw im playing on mars 2
but then i recalled that you have been fixing troubles for Explorers users, and i tried out, in explorer worked just fine to me in mars 2


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 Post subject: Re: All new Mars & Earth worlds Paused
PostPosted: Fri Sep 04, 2009 1:50 pm 
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Majority of accounts are not affected, my assumption is less than 10% of accounts are affected and that's being pretty liberal. If your account is affected you won't be able to get past the 4th bar in the loading page. If you have colonies on multiple worlds though not all worlds may be affected so if you are getting stuck on the 4th loading bar try all your worlds and see if they are the same. Please post here if there are some worlds you can access and some worlds you cannot, it will help to have some example accounts to find this bug.

Thanks guys!
-Andrew

PS: Due to the amount of bugs in the last 24hrs I'll be giving a bonus on ALL worlds once we're back running again! We break something, everyone wins! :mrgreen:

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 Post subject: Re: All new Mars & Earth worlds Paused
PostPosted: Fri Sep 04, 2009 1:55 pm 
First Lieutenant
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Joined: Sun May 31, 2009 7:16 pm
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can get into e1 and e3
but cant get into e4 and m1

those are the worlds i play on.

account name dukey.


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 Post subject: Re: All new Mars & Earth worlds Paused
PostPosted: Fri Sep 04, 2009 1:58 pm 
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Joined: Sat Jul 18, 2009 7:02 pm
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yai cant logg on to any of the clients at first it wouldn let me on to the site so i went on to the site and went to ther RC PORTAL and contacted the admin there :mrgreen: :x


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