It is currently Fri Apr 19, 2024 1:21 pm

All times are UTC - 5 hours



Forum rules


Please read the stickied topic marked "Please read before posting"~

Please only post here if you need technical help with BattleDawn, or if you have information that can help someone.

Please stay on topic.

No spam.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 14 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:26 am 
Sergeant
Sergeant
 Profile

Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
Sooo i bought 45 dollars worth of tokens right? and i was all happy and got my 3k. Later that night my parents looked on their debit card and saw it charged their account twice, and were extremely angry. I'd like some help to know if i can either A.) get the money back or B.) get 3k of tokens like i should've, i dont know why this happened but it's not good, thanks for your help!


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:29 am 
Sergeant Major
Sergeant Major
User avatar
 WWW  YIM  Profile

Joined: Thu Jun 30, 2011 2:48 am
Posts: 7996
Location: Fuyuki City
Gender: male
erm I think u should ask this question to the one u pay with. If u used PayPal, ask PayPal, if u use another, ask it. I don't think we can do anything with the purchase...

_________________
Image


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:30 am 
Sergeant
Sergeant
 Profile

Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
It wasn't through an account, it was just with a credit card, so who should i contact?


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:34 am 
Sergeant Major
Sergeant Major
User avatar
 WWW  YIM  Profile

Joined: Thu Jun 30, 2011 2:48 am
Posts: 7996
Location: Fuyuki City
Gender: male
idk... BD doesn't have a credit card payment... it uses other payment services. Your money goes in the service that u choose. The service get a certain percent of it, then send the rest to BD, with a data saying which one bought it. After that BD send tokens to you.

My best bet is paypal, however, u can see it clearly on your bill, but I don't recommend posting ur bills over here though...

_________________
Image


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:44 am 
Captain
Captain
User avatar
 Profile

Joined: Tue Dec 08, 2009 11:14 am
Posts: 972
Gender: male
Same thing happened to me when i was using my phone. You need to contact the company who charged you and hope for the best.

_________________
Image

Image

Taz

Skype: tazmoo2


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:46 am 
Sergeant
Sergeant
 Profile

Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
What did they do to you? Did they give you anything back or was it useless? Cause i'm younger, so i had my parents pay for it and they were rather mad it happened, they might not let me support again, so i'd like for it to get figured out, but ill contact them and see i guess.


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:49 am 
Captain
Captain
User avatar
 Profile

Joined: Tue Dec 08, 2009 11:14 am
Posts: 972
Gender: male
They said there was nothing they could do. I bought them in bulk so only a small percentage was lost. The admins said contact the company i did, they said that i had bought them and i should talk to BD about the missing tokens. They really didnt help.

_________________
Image

Image

Taz

Skype: tazmoo2


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 8:59 am 
Sergeant
Sergeant
 Profile

Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
So basically i lost the money AND won't get any tokens in return? Great.... /:


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 9:02 am 
Sergeant
Sergeant
 Profile

Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
So basically i lost the money AND won't get any tokens in return? Great.... /:


Top
 

 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 9:10 am 
Captain
Captain
User avatar
 Profile

Joined: Tue Dec 08, 2009 11:14 am
Posts: 972
Gender: male
Like i said that was the phone company, you used a credit card they might use a different policy, worth a shot.

_________________
Image

Image

Taz

Skype: tazmoo2


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 14 posts ]  Go to page 1, 2  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl