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 Post subject: Survey problems
PostPosted: Tue Jan 31, 2012 10:23 pm 
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Okay I know downloading the software from the surveys are not safe as they are going to contain malware and adware but I am reformating here shortly so I don't care. So anyways I have downloaded so much software and done so many surveys yet I still have not been credited any tokens for doing it. I think something needs to be fixed. Also I have an old email I used to sign up for those "free jokes" through the email but no confirm link was ever sent.

So yea I have done so many offers and I have not gotten a single token for doing so. Any of this happen to others?


pic 1 http://screensnapr.com/v/PA2sxD.png
pic 2 ttp://screensnapr.com/v/yB5gFk.png


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 Post subject: Re: Survey problems
PostPosted: Tue Jan 31, 2012 10:45 pm 
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They are having some glitches right now, your tokens should be delivered manually later. I think. :P

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 Post subject: Re: Survey problems
PostPosted: Tue Jan 31, 2012 11:21 pm 
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Manually if it is glitched on our end, yes. The developer whom deals with this is currently unavailable.

Just out of curiosity, have you tried using the "contact us" link on any of those?

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 Post subject: Re: Survey problems
PostPosted: Wed Feb 01, 2012 1:44 am 
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Yea I have tried and nothing.


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 Post subject: Re: Survey problems
PostPosted: Wed Feb 01, 2012 6:33 am 
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About the PN support I asked them to write me how you or players can contact them if they have problem. This is their answer:

For any customer support issues, have your users go to the "need help" section of the Peanut Labs I-frame. It's located on the top right side, once the users clicks that area they will be able to see all of the transactions that they have started or completed. From there they can write directly into our support system, the ticket will have all the necessary information we need to look into the issue.

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Code:
http://battledawn.com/forum/viewtopic.php?f=111&t=4690
Thank you Michael
http://www.battledawn.com/forum/viewtopic.php?f=111&t=15076
Thank you developers
(^-check out the topics)


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 Post subject: Re: Survey problems
PostPosted: Thu Feb 02, 2012 2:37 am 
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I have sent ticket but the really don't look at them. To be honest I have had better luck with GameCoins then peanut labs.


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