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jjdxnyjj
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Post subject: Tokens Purchase  Posted: Tue Aug 17, 2010 8:28 am |
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Joined: Thu Jan 07, 2010 6:05 pm
Posts: 2
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I'm not sure where to put this, but since this is the help desk, I would probably guess to put it here.
Anyway, I just recently bought an Ultimate Game Card, 20$. So I went and bought the 15$ purchase. Well, if you can do the math, I should still have 5$ left. So I went to my email to check how to use the extra 5$, and it said that I have to order it again and then you will see the 5$ on your account on PayByCash. The problem is, I don't have an account on PayByCash. So that also means I can't get the 5$ extra. If you know where I can get it admins or anyone, please send me a message.
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simmen
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Post subject: Re: Tokens Purchase Posted: Tue Aug 17, 2010 8:50 am |
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Joined: Mon Jun 01, 2009 5:32 am
Posts: 15987
Gender: male
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I'll have them take a look on this 
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Seth
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Post subject: Re: Tokens Purchase Posted: Tue Aug 17, 2010 9:04 am |
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Joined: Sun May 31, 2009 10:47 pm
Posts: 2416
Location: U.S.A.
Gender: male
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Unfortunately, this is something we have absolutely no control over. You would have to contact PayByCash customer service directly. I recommend you make an account on PaybyCash before doing so, so that if they are able to get your 5$ back, then they have somewhere to put it.
It seems to me that they wouldnt let you use their services without the verification of identity, but I have never paid by game card thingy personally.
Anyway, contact PayByCash directly, as they handle your payments. We do not. We only get notification from PayByCash when someone has made a transaction and money has been put into our PayByCash account, at which time tokens are awarded to the person who paid. Anything beyond that is out of our power. Sorry 
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