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 Post subject: Have not recieved my tokens
PostPosted: Thu Sep 08, 2016 6:48 am 
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Hi, I have bought tokens before, usually in the 3000 - 6000 amount, however about an hour ago I bought 10000 tokens. Usually when I buy tokens I get them within 1 - 15 mins. I have the PayPal summary proving my purchase, but have not yet received the email on BD forum stating that the transaction was successful.


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 Post subject: Re: Have not recieved my tokens
PostPosted: Thu Sep 08, 2016 7:46 am 
First Lieutenant
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10k reds? damn son.

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 Post subject: Re: Have not recieved my tokens
PostPosted: Thu Sep 08, 2016 2:42 pm 
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Arcanium wrote:
Hi, I have bought tokens before, usually in the 3000 - 6000 amount, however about an hour ago I bought 10000 tokens. Usually when I buy tokens I get them within 1 - 15 mins. I have the PayPal summary proving my purchase, but have not yet received the email on BD forum stating that the transaction was successful.



Hello,

Sorry about this!

I've replied to your email, hopefully with the information there I can help you further :)

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 Post subject: Re: Have not recieved my tokens
PostPosted: Thu Sep 08, 2016 5:21 pm 
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I have bought it a second time. So if both come through, am I able to refund one and I won't get banned so it doesn't count as purposely charging back?


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 Post subject: Re: Have not recieved my tokens
PostPosted: Fri Sep 09, 2016 6:06 pm 
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Arcanium wrote:
I have bought it a second time. So if both come through, am I able to refund one and I won't get banned so it doesn't count as purposely charging back?


Replied to your mail again.

Standard policy is indeed to ban, since you asked up front and are facing an issue however, perhaps we can figure out some exception privately.


Thanks!

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Alexander
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Email: alexander (at) tacticsoft (dot) net


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