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 Post subject: About my account
PostPosted: Wed May 22, 2013 5:02 am 
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Joined: Sat Nov 19, 2011 3:03 am
Posts: 4
Admin, my ID: kiatsisi1 is active error because i change my email and i forgot my password of email

now i want to change it again and how i can change if i cant login

Please, active this account so i can continue playing thanks


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 Post subject: Re: About my account
PostPosted: Wed May 22, 2013 5:24 am 
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Joined: Thu Jun 30, 2011 2:48 am
Posts: 8023
Location: Fuyuki City
Gender: male
can u log in ur old account?

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 Post subject: Re: About my account
PostPosted: Wed May 22, 2013 8:25 am 
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Joined: Sat Nov 19, 2011 3:03 am
Posts: 4
no, i cant, there is a word, Active Error


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 Post subject: Re: About my account
PostPosted: Wed May 22, 2013 4:06 pm 
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Joined: Thu Jun 30, 2011 2:48 am
Posts: 8023
Location: Fuyuki City
Gender: male
we can't find the account name kiatsisi1, please check the username again

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 Post subject: Re: About my account
PostPosted: Wed May 22, 2013 5:22 pm 
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Joined: Sat Nov 19, 2011 3:03 am
Posts: 4
yeah you cant find it because needs activation on kiatsisi1 and i forgot my password email to activate it, so i need admin's help to activate again . .

please admin, i have use forgot password in email fiture but it seems not helping me

ID: kiatsisi1
Playing in E3 nick Doflamingo
Playing in Galaxy 3 nick RobertDowneyJr


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 Post subject: Re: About my account
PostPosted: Wed May 22, 2013 5:27 pm 
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Joined: Mon Oct 15, 2012 4:08 pm
Posts: 1497
Location: England
Gender: male
I searched your name on E3 and it wasn't found. If you don't activate your account before you log off then your colony is removed. I'm not sure about G3 but I hope that can help you out a bit (or at least Aister so he doesn't have to find the colony :P)

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 Post subject: Re: About my account
PostPosted: Wed May 22, 2013 6:15 pm 
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Joined: Wed Jul 28, 2010 5:38 am
Posts: 2979
Location: Broome, Western Australia
Gender: male
Unfortunately, without your email there is no way to access your account. This is for the good of the game, and prevents fraudulent resets of accounts. Sorry, but there is nothing we can do. If you wish to persue this matter further, please e-mail admin@battledawn.com, but I doubt they'd be able to help you any further.

Note that e-mail activation is not required to access your account.

In the future, keep your password safe, and your email details safer. Only thing you can do.

Thanks for playing Battle Dawn!

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 Post subject: Re: About my account
PostPosted: Fri May 24, 2013 9:56 pm 
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Joined: Sun May 31, 2009 10:47 pm
Posts: 2419
Location: U.S.A.
Gender: male
UPDATE:

Apologies mate, it has been a couple of days since I checked this board.
I just manually activated your account. Try adding


admin@battledawn.com

and

contact@battledawn.com

to your allowed contacts or address book on your email account. This will hopefully help prevent any future messages from our servers from being blocked by your email provider's bulk mail filters.

Also, update your account information asap by loggin in and accessing the UCP (User Control Panel) at the top right of this forum.

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Welcome to the best free multiplayer war strategy game on the web!


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