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 Post subject: Re: Purchase, again /:
PostPosted: Sun Apr 08, 2012 9:11 am 
Sergeant
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Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
I guess, i sent a complaint email to Paypal, i may call, it's easter so they may not answer back immediately. It just makes me mad that it happened, ah


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 Post subject: Re: Purchase, again /:
PostPosted: Mon Apr 09, 2012 12:18 pm 
Sergeant
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Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
They told me to look at purchase history, however i didn't do it through an account, i did it through the card payment, and then it said to talk to the seller, which im assuming is battledawn? And if they don't give a refund to file a dispute, so i'm really lost as to what to do


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 Post subject: Re: Purchase, again /:
PostPosted: Mon Apr 09, 2012 12:41 pm 
Site Admin
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Joined: Sun May 31, 2009 10:47 pm
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Location: U.S.A.
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I need you to contact me via email at admin@battledawn.com

We do not do reoccurring charges, so both payments done on a credit card should have an individual transaction ID number. Please include the payment method and a transaction ID for both payments. Thanks!

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Welcome to the best free multiplayer war strategy game on the web!


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 Post subject: Re: Purchase, again /:
PostPosted: Tue Apr 10, 2012 1:06 am 
Sergeant
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Joined: Tue Jun 02, 2009 9:08 pm
Posts: 114
Just checked the bank statement to find the trans id's and it only had one payment listed instead of the two, the other one must not have gone through and we got the money back, it was weird but anyways it got fixed!


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