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 Post subject: Re: BIG PROBLEM
PostPosted: Mon Feb 27, 2012 6:34 am 
Site Admin
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Hmm. It looks like you have very high ping times, but only a couple of dropped packets. I have seen worse ping times work with little to no issue.


I have tried to recreate this bug, even limiting my own traffic on my network to simulate high ping times, and simply cannot recreate this problem.



Is there anyone else having this issue?

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 Post subject: Re: BIG PROBLEM
PostPosted: Mon Feb 27, 2012 8:16 am 
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Hey...

I checked everything I could. I couldnt find any errors or bugs. This problem must be browser based, or maybe it has to do with the flash player, or your OS?

I honestly have no idea... I am sorry.


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 Post subject: Re: BIG PROBLEM
PostPosted: Mon Feb 27, 2012 8:26 am 
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make sure your browser is up to date

usually when i have had problems in the past i go threw these steps before i freak out

-delete browsing history and cookies, and make sure not to keep your favorites saved

-do a security scan and update

-check for any browser updates or upload the newest browser for your server

-then check your flash and make sure it is up to date

but for the most part, it is the browser that usually needs to be updated

i hope this helps

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 Post subject: Re: BIG PROBLEM
PostPosted: Tue Feb 28, 2012 10:35 am 
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I worked with him only to come to the conclusion that the temporary internet he is using in his current travels is the culprit. I was able to verify that the client was working fine from inside of his account, and was also able to get more insight into the avg ping time of his current network.

Despite our best efforts, we were unable to fix the issue, which I am now certain is connectivity-related.

I think when he returns home from his travels, he will find his account working normally from there. ;)

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 Post subject: Re: BIG PROBLEM
PostPosted: Wed Feb 29, 2012 6:16 am 
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Thanks BD and those who replied. Thanks as well Admin Seth for doing your best to ensure that every player matters even this game is free.

I hope when I get back from my travel, I'll be able to build OP and colony already.

Again, thank you very much!

YOU ALL ROCK!!! :D


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 Post subject: Re: BIG PROBLEM
PostPosted: Wed Feb 29, 2012 11:06 am 
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No problem at all mate :)

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