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 Post subject: NEW UPGRADE FAIL
PostPosted: Sat Jan 14, 2017 8:31 pm 
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Joined: Fri Aug 01, 2014 10:37 pm
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Good afternoon, the new update presents many flaws and errors,
1.- When you enter or leave the workshop the game loses the connection
2.- when entering or exiting the chat, the connection is lost
3.- When you want to enter the ranking list you lose the connection

In conclusion it is very annoying to stay on the page in addition to being very annoying make changes in my mechs and when I try to leave the connection is lost when entering are not made the changes I had made and I have to do them 3 and 4 times so that I can take the Changes



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TheHunter - HardToKill


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 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 2:05 am 
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Joined: Wed Jun 03, 2009 6:41 am
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Location: The Netherlands
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mechknight0 wrote:
Good afternoon, the new update presents many flaws and errors,
1.- When you enter or leave the workshop the game loses the connection
2.- when entering or exiting the chat, the connection is lost
3.- When you want to enter the ranking list you lose the connection

In conclusion it is very annoying to stay on the page in addition to being very annoying make changes in my mechs and when I try to leave the connection is lost when entering are not made the changes I had made and I have to do them 3 and 4 times so that I can take the Changes



Image

TheHunter - HardToKill


Hello,

Each action you describe contacts the game server intensively - could you check the top right corner if you're using chrome and press the puzzle to allow Super Mechs explicitly if you havent?

Please also try clearing your cache.

We did some major changes to allow the server to keep running despite the huge influx of players - this includes splitting the game up into multiple connections. It seems you're having some issues establishing those for one reason or another!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 4:02 pm 
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Joined: Sat Dec 17, 2016 12:52 pm
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Location: In my closet, bleeding to death
This is the second thread I've seen on this.
Everyone is having the issue, it is not a matter of internet. Mine is as good as it gets, and I'm having these issues ALL DAY.

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Hello incompetent admins/devs
Add back color kits
Add access to low level items
Remove pads
Balance mythicals
Etc


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 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 7:01 pm 
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Joined: Mon Aug 05, 2013 6:29 pm
Posts: 26
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Exiting lobby = disconnect
Retr data = disconnect


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 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Sun Jan 15, 2017 10:17 pm 
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Alexander wrote:
Hello,

Each action you describe contacts the game server intensively - could you check the top right corner if you're using chrome and press the puzzle to allow Super Mechs explicitly if you havent?

Please also try clearing your cache.

We did some major changes to allow the server to keep running despite the huge influx of players - this includes splitting the game up into multiple connections. It seems you're having some issues establishing those for one reason or another!

Hi Alexander :!:

This problem is not on player side :!:

It seems like one of the servers is down, and every time the game changes the server before "retrieving data" (connecting to server) ... if you get to the "dead" server you have to refresh :!:

Sometimes you have to refresh 2 or 3 times, because it hit the same "dead" server :!:

Hope that helps
:!:

_________________
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 Post subject: Re: NEW UPGRADE FAIL
PostPosted: Mon Jan 16, 2017 11:36 pm 
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bestplayerintheworld wrote:
Alexander wrote:
Hello,

Each action you describe contacts the game server intensively - could you check the top right corner if you're using chrome and press the puzzle to allow Super Mechs explicitly if you havent?

Please also try clearing your cache.

We did some major changes to allow the server to keep running despite the huge influx of players - this includes splitting the game up into multiple connections. It seems you're having some issues establishing those for one reason or another!

Hi Alexander :!:

This problem is not on player side :!:

It seems like one of the servers is down, and every time the game changes the server before "retrieving data" (connecting to server) ... if you get to the "dead" server you have to refresh :!:

Sometimes you have to refresh 2 or 3 times, because it hit the same "dead" server :!:

Hope that helps
:!:



There was a bug with some clients that we've fixed now.

Unfortunately (?) it didn't affect quite everyone (or it would have been much simpler to test as well of course) but it should be back to "normal".

Could you try?

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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