It is currently Fri Apr 26, 2024 1:14 pm

All times are UTC - 5 hours



Forum rules


Please only post here if you are in need of help, or have information that can potentially aid someone in need of help.



Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 2 posts ] 
Author Message
 Post subject: Id Like A Complete Refund
PostPosted: Sat Oct 22, 2016 10:21 pm 
News Team
News Team
 Profile

Joined: Fri Dec 06, 2013 9:40 am
Posts: 242
Location: England
Gender: male
Hey There
I was wandering I would really like a refund for the past years purchases, Is it possible to do a complete refund to my current card, I dont mind if you ban my ip or anything,

_________________
Fang456!
-300 Subs + COUNTING!
-SUPERMECHS GOALS:
1) Reach 1 Gold Medal
2) Reach 1 Silver Medal
3) Reach 1 Bronze Medal
4) Get Into The Top Clan
5) Reach 100 Mythicals :P
6) Spend $1000


Top
 

 Post subject: Re: Id Like A Complete Refund
PostPosted: Sun Oct 23, 2016 7:26 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
Gender: male
Fang456 wrote:
Hey There
I was wandering I would really like a refund for the past years purchases, Is it possible to do a complete refund to my current card, I dont mind if you ban my ip or anything,


Hello,

We don't normally do refunds as stated in our ToS:

Quote:
11.4 Refund: All payments made according to this Agreement are final. By no cause shall Tacticsoft reimburse or refund any payments. Should Your User Account be hacked, You will not be refunded for any losses, even if the loss of control results in the deletion of Your User Account.Should You, by any mean or way, revoke or cancel any of Your payments to Tacticsoft, Tacticsoft shall be allowed to supply the 3rd party clearing or payment service any information about such transaction; including, but not only, Your email address, Your IP address and Your in-game activity pursuant to such denied transaction.

http://www.battledawn.com/index.php?p=tos


Could you email me the reason to [email protected] so we can look into this and hopefully help you?

Thanks!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


Top
 

Display posts from previous:  Sort by  
Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 2 posts ] 

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl