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 Post subject: I got hacked + missing items
PostPosted: Fri Jul 22, 2016 11:40 am 
Specialist
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Joined: Fri Sep 12, 2014 9:08 pm
Posts: 27
Gender: female
Ok ill cut to the chase.... today I got hacked... I was going into a pvp fight but was

surprised to see my mech was not a setup I had made... nor have ever used... and

not only that but my game was acting funny... like controls were not working properly

and in general the game was spazzing out for me... I tried refreshing and my energy and

physical mech were looking odd... they had been changed without my intervention... and

if that wasnt bad enough I was missing 4 mythical items... all were ones I had on my

physical mech... I am missing: a Needle Blaster mk2, Rino Boot's, Heat control mk1, and

Hellfire Armor... all those items had been fused into other items... the Needle Blaster mk2

had been fused into a Demolisher mk3... which really makes me angry... I have spent

nearly $200 on this game and many many hours and getting those items.. especially the

needle took a long time... as for the Rino boot's, Hellfire Armor... and Heat control mk1... I

have a good idea that they were fused into one of my Lava scope torso's... as one of my

Lava scopes is now fusion lvl 10... and the demolisher mk3 is fusion lvl 11.. same as the

needle blaster mk2 had been... A lot of time and money was put into getting those items

and losing them is as you can imagine really annoying... if anyone knows what I should do

or who to contact please tell me... I really want those items back... as a important note I

have never told anyone my password or any other of my account information, and I change

my password semi regularly and make it really hard to guess just so this wouldnt happen...

but I guess it wasnt enough... I will change my password immediately to hopefully prevent

further damage...

_________________
Nickname: Nexus

Player ID: 11859317

My Youtube Channel

Goals:
Reach max fusion on a item [√]

Get over 1 million total fusion [√]

Win a medal [ ]


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 Post subject: Re: I got hacked + missing items
PostPosted: Sat Jul 23, 2016 3:10 pm 
Specialist
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Joined: Fri Sep 12, 2014 9:08 pm
Posts: 27
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Aedrone wrote:
i think its lie, but contact this guy: alexander@tacticsoft.net

He probably can help you

Thank you for the advice, I have contacted both alexander and liran about this issue now... hope it can be resolved soon...

_________________
Nickname: Nexus

Player ID: 11859317

My Youtube Channel

Goals:
Reach max fusion on a item [√]

Get over 1 million total fusion [√]

Win a medal [ ]


Top
 

 Post subject: Re: I got hacked + missing items
PostPosted: Sat Jul 23, 2016 5:56 pm 
Site Admin
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
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Hey there,

You should have an email in your inbox.

We'll have to investigate and look into this. Please keep in mind that we forward things we need to to each other.

Thanks :)

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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