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Forum locked This topic is locked, you cannot edit posts or make further replies.  [ 3 posts ] 
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 Post subject: have not reseved my tokens i bouth 18$ worth 2 times
PostPosted: Tue Jul 28, 2015 5:22 pm 
Private
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Joined: Sat Dec 27, 2014 9:12 am
Posts: 4
I would like my tokens I bought 2 times at 18$ s worth. please
take care of problem.


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 Post subject: Re: have not reseved my tokens i bouth 18$ worth 2 times
PostPosted: Wed Jul 29, 2015 7:29 am 
Second Lieutenant
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Joined: Sun Sep 07, 2014 1:04 am
Posts: 270
Gender: male
I'm just going to copy and paste this message on the 2 Posts you made about this, because i'm lazy :D
First of all, You bought a $18 Token Package and you didn't receive you tokens?
Well,
1.Maybe you should try refreshing your browser.
2. Your Obviously reading this so scroll up and click on your messages.
You should have "Token Delivery Confirmation" If the transaction was a success.
3. Check your email, If you paid by paypal, The should email you a receipt if the transaction was a success.
4. When you attempt to buy tokens, after the payment, It redirects you to "Supermech.com/updatetokens" Or something like that. It will redirect you to here whether it was successful or not.
5. Double check you entered the payment information correctly.
6. If none of the above work or make sence, Email tacticsoft about it.
They are really helpful and they are no where near scammers.
to be able to contact them, Scroll up to the very top of the page, You should see "HOME, FORUM, CONTACT" To the top left. Click on "CONTACT"
And you will be able to email them.

Fill out the details and you will be good to go. They normally take 24 hours to reply, But i have had a reply in 15 Minutes once (:


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 Post subject: Re: have not reseved my tokens i bouth 18$ worth 2 times
PostPosted: Wed Jul 29, 2015 5:44 pm 
Site Admin
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Joined: Wed Jun 03, 2009 6:41 am
Posts: 4629
Location: The Netherlands
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scott1966 wrote:
I would like my tokens I bought 2 times at 18$ s worth. please
take care of problem.


Sometimes it can take a bit longer, but boss' answer is great and definitely applies. :)


If you PM me more information (cellnumber you bought it from, transaction ID, things like that) I'll make sure this is looked into and rectified if the transaction was completed successfully!

_________________
Best Regards,

Alexander
Product Manager
Battle Dawn

Skype: dreamerofdestruction


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