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 Post subject: Attention supermechs players
PostPosted: Fri Apr 17, 2015 11:54 am 
Head Moderator
Head Moderator
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 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
Hi there!

We are currently facing some log in issues which should be solved soon. Please try to log in later.

If you still can’t log in, please check if one of the points listed below could cause it:


1. If you changed your password to a new one, or clicked on „forgot password“, please look up your email inbox (and the spam folder), if there is an email with the new activation link.
You will need to click on the link before you can use the new (temporary) password, which is provided in the email.

2. If you tried out different combinations of your password, please log into our forum first (http://www.supermechs.com/forum/ucp.php?mode=login)
It could be possible that you need to verify your account with a simple captcha

3. Please clear your browser cache and cookies. It could be possible that your last session got interrupted by a restart of our server. Clearing those old files often helps.

Thank you for your patience and enjoy the next fights!

- SuperMechs support

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 2:05 pm 
First Lieutenant
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Joined: Sun Sep 22, 2013 3:40 am
Posts: 517
Gender: male
Can you fix this before the weekly tournament ends? Because I still can not log in.


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 2:09 pm 
Lieutenant Major
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Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1770
Gender: female
Could you please delete your browser cache and cookies? I heard that it helped some players.
Meanwhile, we are working on the root of this issue....

Thanks!


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 2:14 pm 
First Lieutenant
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Joined: Sun Sep 22, 2013 3:40 am
Posts: 517
Gender: male
Ilona wrote:
Could you please delete your browser cache and cookies? I heard that it helped some players.
Meanwhile, we are working on the root of this issue....

Thanks!


I already did everything that ads126 said.


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 2:22 pm 
Lieutenant Major
Lieutenant Major
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Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1770
Gender: female
Well, the good thing is that you could log here into the forum .
So as you can see, your account details are correct and working. The issue is to connect your account to your mech, and on that we are working.

I really can't say an ETA right now as it also affects only some and have no common pattern.

I'll post news as soon as I get them.


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 2:39 pm 
Corporal
Corporal
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Joined: Tue Dec 23, 2014 4:33 am
Posts: 43
Gender: male
Please Make It Fast :!:


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 2:41 pm 
Sergeant
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Joined: Sat Feb 07, 2015 5:55 am
Posts: 114
Location: United Arab Emirates
Gender: male
I COULD Not Login. :(

_________________
Nothing Is Impossible , Everything Is Possible

Impossible Is The Word Only To Be Found In Dictionary Of Fools

BEST OF LUCK


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 Post subject: Re: Attention supermechs players
PostPosted: Fri Apr 17, 2015 3:01 pm 
Sergeant
Sergeant
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Joined: Sat Feb 07, 2015 5:55 am
Posts: 114
Location: United Arab Emirates
Gender: male
Yes . I AM BACK.I COULD LOGIN WHEN I CLEARED COOKIES AND BROWSING DATA :)

_________________
Nothing Is Impossible , Everything Is Possible

Impossible Is The Word Only To Be Found In Dictionary Of Fools

BEST OF LUCK


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 Post subject: Re: Attention supermechs players
PostPosted: Sat Apr 18, 2015 6:24 am 
Head Moderator
Head Moderator
User avatar
 YIM  Profile

Joined: Sat Jul 17, 2010 2:35 am
Posts: 2011
Location: You see that mansion across the road? Yeah, there
Gender: male
For anyone who needs assistance clearing cache then please see this thread here:

viewtopic.php?f=47&t=3050&hilit

_________________
Best rank:1
Most Crystals:34
Most power:192
Best alliance finished:1st


Skype: ads126bd

The Silent Spammer.


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 Post subject: Re: Attention supermechs players
PostPosted: Sat Apr 18, 2015 8:54 am 
Private
Private
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Joined: Fri Feb 20, 2015 11:55 am
Posts: 3
thank you for making supermechs guys this is like the only game i play and i finally loged in after 3 days thank you guys for fixing it or trying to fix it idk what happened but i logged in but thanks anyway


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