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ads126
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Post subject: Re: didn't receive tokens Posted: Sat Apr 05, 2014 3:26 am |
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Joined: Sat Jul 17, 2010 2:35 am Posts: 2011 Location: You see that mansion across the road? Yeah, there Gender: male
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Forwarded to the admins.
_________________ Best rank:1 Most Crystals:34 Most power:192 Best alliance finished:1st
Skype: ads126bd
The Silent Spammer.
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Ilona
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Post subject: Re: didn't receive tokens Posted: Sat Apr 05, 2014 6:32 am |
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Joined: Sun Mar 21, 2010 3:02 pm Posts: 1770 Gender: female
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Hello,
when we receive a notification from the payment processing company, the tokens will be added to your account. This isn't always instantly. Some providers needs time to verify your purchase. The fastest way is at the moment when you use a verified paypal account. Bank transfers and E-checks could take 3-5 days. Please log into your email mailbox, there you'll find in most cases (except pay by phone) the receipt with details of your purchase. If you haven't got them in a reasonable amount of time, you can contact us at [email protected] Please include the transaction ID and your username.
Thank you
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Seth
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Post subject: Re: didn't receive tokens Posted: Sun Apr 06, 2014 8:21 am |
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Joined: Sun May 31, 2009 10:47 pm Posts: 2416 Location: U.S.A. Gender: male
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You can contact me directly on Skype, and I will help you resolve this issue, if it persists.. My Skype ID: TIPSYWATER
(when you contact me there, please be sure to specify that it is a Supermechs issue. Thanks!)
_________________ Battle Dawn Staff Community Management Specialist Technical Support World Administrator Music Composer
Welcome to the best free multiplayer war strategy game on the web!
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