It is currently Thu Feb 23, 2017 8:20 pm

All times are UTC - 5 hours



Forum rules


Please stay on topic at all times in this board.

Please be respectful to other members and administrators.

No spam.



Post new topic Reply to topic  [ 16 posts ]  Go to page 1, 2  Next
Author Message
 Post subject: Purchasing issues on Super Mechs
PostPosted: Fri Sep 23, 2016 2:00 am 
Lieutenant Major
Lieutenant Major
User avatar
 Profile

Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1772
Gender: female
Dear Pilots,

we got reports that many players who did an purchase in the last days haven't gotten their tokens and might even be unable to log in. We are very sorry about that!

Our developers have found the reason and are working on a fix right now.
I will update this thread as soon as I have more information.

Thanks,

Ilona

_________________
Product Manager
BattleDawn and Super Mechs
ilona(at)tacticsoft.net


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Fri Sep 23, 2016 5:22 am 
Lieutenant Major
Lieutenant Major
User avatar
 Profile

Joined: Sun Mar 21, 2010 3:02 pm
Posts: 1772
Gender: female
Short update:

The login issue is already fixed now.
We are working currently on crediting the affected accounts

_________________
Product Manager
BattleDawn and Super Mechs
ilona(at)tacticsoft.net


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Fri Sep 23, 2016 8:39 am 
Second Lieutenant
Second Lieutenant
User avatar
 WWW  Profile

Joined: Wed Sep 23, 2015 12:41 am
Posts: 198
Location: KiLLin Ville
Gender: male
Thanks

_________________
• i Am KiLLin It •

Player ID: 14455042
Experience Counter: 565.224
F2P Mythical items Counter: 64


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Wed Sep 28, 2016 1:10 am 
Private
Private
 Profile

Joined: Sat May 07, 2016 8:25 pm
Posts: 7
Ilona wrote:
Dear Pilots,

we got reports that many players who did an purchase in the last days haven't gotten their tokens and might even be unable to log in. We are very sorry about that!

Our developers have found the reason and are working on a fix right now.
I will update this thread as soon as I have more information.

Thanks,

Ilona


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Wed Sep 28, 2016 9:18 am 
Private
Private
 Profile

Joined: Fri May 13, 2016 4:19 pm
Posts: 1
Thank you.

I am waiting for 2 2500 token packages !!


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Wed Sep 28, 2016 9:23 am 
Private
Private
User avatar
 Profile

Joined: Thu Sep 15, 2016 9:36 pm
Posts: 2
hello i am waiting for tokens too sorry my bad english


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Thu Sep 29, 2016 2:51 am 
Private
Private
User avatar
 Profile

Joined: Thu Sep 15, 2016 9:36 pm
Posts: 2
hoiw long do we must wait for the buyed tokens?

pls update ur post thx


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Fri Sep 30, 2016 3:40 pm 
Site Admin
Site Admin
User avatar
 Profile

Joined: Wed Jun 03, 2009 6:41 am
Posts: 4567
Location: The Netherlands
Gender: male
Hey guys,

Issues should be solved now. If you are missing something still, please email me your receipt at alexander@tacticsoft.net and I will help you!

Thanks!

_________________
Best Regards,

Alex
Community & Social Media Manager

Skype: dreamerofdestruction


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Sat Oct 01, 2016 2:16 pm 
Private
Private
 Profile

Joined: Mon Dec 28, 2015 7:38 pm
Posts: 5
er...
could this all explain WHY I can't buy a mythical box knowing I've got 2,503 Tokens?


Top
 

 Post subject: Re: Purchasing issues on Super Mechs
PostPosted: Sat Oct 01, 2016 6:02 pm 
Sergeant
Sergeant
User avatar
 Profile

Joined: Fri Oct 09, 2015 7:48 pm
Posts: 153
Gender: female
Ok..soo I would like to know why I can't buy any,silver,gold or mythical boxes when I have more then enough tokens,all it does is throw me out of my account and force me to have to relog in and even cleaning cache and cookies does nothing to help.

_________________
#Coco The Neko Goddess
Nekos Are Love Nekos Are Life
My Youtube Channel:Coco The Neko Sm


Image


Top
 

Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 16 posts ]  Go to page 1, 2  Next

All times are UTC - 5 hours



You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Jump to:  

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group  
Copyright Tacticsoft Ltd. 2008   
Updated By phpBBservice.nl