Hello all

Long time player here, Matty of WARDOG

Every 1 experienced a server fail on E4 about tick 120. I was being attacked by a Newb with 60 infantry. I donated and bought 1000 tokens in order to protect my self. I had built 30 vehicles and they were ready to hurry in order to protect my self from the attack now eta 1 tick.

I waited until there were ten minutes left on the clock till the next tick and went to hurry my units. To my dismay the server had failed. I could not log in for a further 15 minutes.

When I do get back in it is the next tick and i have lost my crystals I have lost all my 6 conquers I had lost my units. Obviously been conquered whilst the server was down....

Ok stay cool, Admin will sort it.

So I messaged Seth E4 Admin and asked for some sort of a refund or compensation for the tokens I had bought and that had been wasted due to a fault in the game not due to my own mistake.

Apparently, according to Seth , no can do. "Would be unfair"

Now correct me if im wrong. The fact i have played for well over 5 years, have donated thousands of £ is not the point. Although some discretion and respect for a longstanding player wouldn’t go a miss. The fact that i suffered losses that could have been prevented had the server not failed and the fact that i donated to prevent these losses would suggest to me that some sort of compensation would be appropriate.

If not... Why do I donate? Why do i put money in a game if the outcome can not be felt or seen? Well quite simply I wouldn’t. I use money to gain an advantage, when that advantage was taken away because of a server fail. quite frankly i want my money back.

I would appreciate some neutral opinion and thoughts.

Its the principle not the $18

Thank you

Matty of WARDOG

That sucks. I was wondering if anyone had a problem like that. If it means anything, I wish you the best in the future.