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 Post subject: Staff members too important to respond to messages?
PostPosted: Wed Jun 10, 2009 8:46 pm 
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Well, i mailed a certain staff member about a certain Querry he had, and he responded, OK, but then i wrote back and this was 3 days ago, and hasnt seen fit to respond. Now, what im curious about is has anyone else here gotten no response from staff members about anything? And...This wasnt no spam mail, this was important, and he made it clear that it was. But i guess a 16 year old isnt suitable to handle something like this. So W/e. Im not saying who said staff person is, as i will not put him on blast like that, but it still really makes me mad...

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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Wed Jun 10, 2009 8:54 pm 
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well I got ignored by a staff member once, but I didnt even get a reply to my original message.

Oh well, maybe they skipped over it, Staff members probably get alot of messages.

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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Wed Jun 10, 2009 10:01 pm 
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hello?? Staff members??? ignoring this thread as well as my messages?

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Matt Wyman/Apollo wrote: if I've learned one thing this era, it's that theres nothing scarier than a tired juno

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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Wed Jun 10, 2009 10:29 pm 
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You posted this only an hour and 16 minutes before you complain of no reply :lol:?

Come on bud, there's hundreds of different things the staff is doing right now, give us more than an hour or two to get to a thread such as this in the discussions section :roll:. An admin wouldn't purposefully ignore your message, that's just not how we roll! More than likely your message got buried or there was a mixup in the reply. If it was on the new Earth 1 there are so many messages coming in that there's about 3 different people answering messages there including myself so there may have been a lost message.

Tell me what's going on and I'll take a look into it, if you wish to not make it public PM me the details, don't matter to me either way :).

-Andrew

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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Wed Jun 10, 2009 10:31 pm 
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lol sorry about the complaing about the no reply, but it wasnt in-game.

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Matt Wyman/Apollo wrote: if I've learned one thing this era, it's that theres nothing scarier than a tired juno

Retired.


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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Wed Jun 10, 2009 10:57 pm 
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Yo apollo the funny thing is that happened to me. E1 new client sucks and that dag on admin doesnt replay to anything i say.


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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Thu Jun 11, 2009 12:43 am 
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Staff members have a lot to do, you can't go off like that if they miss out one PM or whatever it was.

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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Thu Jun 11, 2009 1:03 am 
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Nebbo wrote:
Staff members have a lot to do, you can't go off like that if they miss out one PM or whatever it was.



I can if its happend 6 times.

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Matt Wyman/Apollo wrote: if I've learned one thing this era, it's that theres nothing scarier than a tired juno

Retired.


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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Thu Jun 11, 2009 11:05 am 
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It's not happened to me, the staff have done very well to reply to my PMs, I have 20 from them, answering all my questions. :)

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 Post subject: Re: Staff members too important to respond to messages?
PostPosted: Fri Jun 12, 2009 5:56 am 
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If it was me, I apologise, I've had over 200 messages since the release of the new client, and countless MSN conversations etc. I may've not got to you. If it isn't... Well. We're all stupidly busy, unfortunately...

Anything I can help you with?

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