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BigDaddy22 · **Posted:** Mon Jul 15, 2013 5:07 pm

Ouch!

Maybe you should try a different browser, so there is no chance of a link to your actual account, and if it forces you through the tutorial, do it then afterwards try log in with your normal account name and password.

Ferr3t · **Posted:** Mon Jul 15, 2013 8:30 pm

Ouch, never heard of this happening before. I'll forward this thread onto the SM lead dev, he'll have a look in the next 24 hours. Understand that the game is in beta, so bugs are strife. We're very sorry that this happened to you, and will look into it ASAP.

PM me or add me on Skype if you have any questions.

Skype: liam.aharon1234

EDIT: Have you tried clearing your cache and cookies?

KlassikKiller · **Posted:** Mon Jul 15, 2013 9:24 pm

AJStyyles wrote:

New update caused me to lose all cash level attainment and rank!!!!

I tried logging in hours ago and it was forcing me through the tutorial as if I were a brand new player!

I'm freaking out!!!! I have reached level 67 and worked very hard to accumulate over 1.6 MILLION in cash without buying anything (with real cash) through the shop.

After absolutely no response from three different admins I have pm and these posts. I decided to complete the tutorial to see if I could sign out and sign back in.

EVERYTHING LOST!!!! Have been started back at level 3 with under 5k in cash!!!

UPDATE:

Still no reply from any of the admins to any of my PM's....

Just imagine if you had to start ALL OVER after building up your account to where it is....................

Update 2

Looks like it might be something to do with using the FULL SCREEN link I have saved.

Normally use Firefox. Went to IE and googled Super Mech logged in that way and it went to my account as it should be. Tried using the FULL SCREEN link in IE and was getting the start over business....

FULL SCREEN link I was using

http://supermechs.com/bmmClient.swf?

Yeah, I just checked that swf file out and it tried to put me through tutorial, obviously I just closed the tab and nothing happened. I know this is a stupid question, but did you get the 24 hours of premium? Just wondering if I could reset my "KlassikKiller" account with this if I ever wanted to.
EDIT: Forgot to make it green.

Ilona · **Posted:** Tue Jul 16, 2013 12:05 am

Glad to hear that you were able to find the root of the problem on your own.
Fullscreen and flash doesn't works well at all.
On Battledawn for example, you can't type in the chats. On SM it cause trouble like this....

AJStyyles wrote:

Still no reply from any of the admins to any of my PM's....

Yep, its unlikely that I work between 11pm and 4 am my time 8-)

Please keep in mind, that we are a small team and work from all over the world.

KlassikKiller · **Posted:** Tue Jul 16, 2013 1:48 am

AJStyyles wrote:

Gladly I can chuckle about your post after finding out that all is not lost

But no I did not sign up for the premium. I never did from the get go and certainly wasn't considering it if I could lose everything I had ground out without it.....

I never did either, but you get 24 hours of premium when you first sign up, that's what I meant. This could very well be my way around the stupid level 21 thing, so I might actually benefit from this. I also just noticed that the .swf there is actually one version lower than the current one, which means that it shouldn't be working at all right now.

liran · **Joined:** Mon Jun 01, 2009 1:00 am **Posts:** 155

Glad to hear that all is well

Forum rules

1.6 MILLION in CASH GONE!!